Shipping policy

Shipping Policy

Last Revised: July 25, 2025

Thank you for shopping with velleliving.com. We are committed to delivering your order as efficiently as possible and keeping you informed throughout the shipping process. Please review the information below regarding order processing, delivery timelines, and shipment tracking.


1. Order Processing

After your purchase is successfully placed, our fulfillment team will begin preparing your order for shipment. Processing generally takes approximately 3 business days, during which we verify order details, package your items securely, and arrange shipment with our logistics partners.

Please note that orders submitted during weekends or public holidays will typically begin processing on the next business day.


2. Shipping Information

Once your order has been dispatched, estimated delivery usually takes between 10–20 business days, depending on the destination and local carrier operations.

We currently provide worldwide shipping at a standard flat rate of $5.99 USD per order.


3. Shipping Delays

While we strive to ensure timely delivery, certain circumstances beyond our control may occasionally affect transit times. These may include customs inspections, carrier disruptions, weather conditions, or other logistical delays.

We sincerely appreciate your understanding and patience should any unexpected delays occur.


4. Order Tracking

As soon as your package has been shipped, you will receive a Shipping Confirmation email from support@velleliving.com containing your tracking number.

You may use this tracking number to monitor the progress of your shipment through a universal tracking platform such as 17track.net.


If you have any additional questions regarding shipping or delivery, please contact our customer support team at support@velleliving.com.